
Face AI Avatar
Visual Avatar with Facial Expressions and Gestures in Direct Customer Dialogue
Coming soon!
With Avatar AI, Maria becomes a visible and tangible brand persona. Facial expressions, gestures, and visual presence create a new form of digital interaction. More personal, approachable, and on-brand in direct customer dialogue.
Product Description:
Avatar AI with Frag-Maria is the next evolutionary step in digital customer dialogue. Chat AI and Voice AI are transformed into a visible brand persona that not only speaks and responds but is also visually present.
Maria appears as an avatar with facial expressions and gestures, creating a new quality of interaction. Companies thus gain not just an additional frontend, but a digital employee who also builds trust, recognition, and brand presence on a visual level.
Especially for offerings that require explanation, for consulting, onboarding, digital greetings, or interactive presentations, Face AI opens up new possibilities. Maria thus appears not only functional but also personal, approachable, and emotionally engaging.
As a visible brand persona, the avatar is ideal for companies that want to take the next step: away from purely text- or voice-based dialogue, towards a digital presence with a face, expression, and impact.
This includes:
- Visual avatar as a visible brand persona
- Facial expressions and gestures for more natural interaction
- Brand-compliant visual presence
- Connection with Chat AI and Voice AI
- Extension for the next evolutionary step in customer dialogue
- Suitable for greeting, consulting, onboarding, and presentation
- Building recognition, trust, and closeness
- Roadmap feature with a strong future orientation
Suitable for:
Avatar AI is suitable for companies that:
- want to make Maria visible and tangible
- want to equip their brand digitally with more presence and personality
- want to make customer dialogue more emotional and approachable
- are looking for innovative touchpoints on their website, landing page, or in a consulting environment
- want to be early adopters of the next development step in Conversational AI
Minimum term & price
- 24 months
- Billed monthly
- One-time individual setup conditions within Enterprise & Custom
- The price is for one month, VAT included
Pairs well with
Go-live in approx. 4 weeks
GDPR ready
Setup included
Maria is happy to answer any open questions
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Here you can find the most important answers
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Call Maria directly
The telephone is answered 24 hours a day, 7 days a week. +41 41 539 13 73
We'll bring your Ask-Maria live in 6 phases.
Phased implementation:
Phase 1 | Creating
Identify opportunities.
In the first phase, we lay the groundwork for Frag-Maria. Together with your team, we identify meaningful use cases, relevant channels, languages, and data sources. This transforms initial ideas into a clear starting point with prioritized opportunities, defined goals, and a realistic foundation for further development.
Phase 2 | Shaping
Refining ideas.
In this phase, a good idea becomes a precise MVP. We condense the use case to its essence, define the most sensible entry point, and check whether we can start with an existing solution or partner integration. At the same time, we clarify data, security, and framework conditions to ensure a viable, realistic start for the idea.
Phase 3 | Betting
Priorities & Roadmap.
In this phase, the MVP evolves into a robust business case. We test the defined use case in a real-world context, measure initial impacts, and verify where Maria delivers genuine added value – for customers, teams, and processes. This creates a solid basis for decisions regarding rollout, scaling, and future investments.
Phase 4 | Develop
Build, test, improve.
In this phase, Maria is built, tested, and specifically improved. We technically implement the MVP, connect flows, prompts, knowledge base, and integrations, and test with real cases in staging. This results in a functional, secure, and practical use case with clear fallbacks, handover rules, and a go-live basis.
Phase 5 | Go-Live
Operating, Fine-Tuning.
In this phase, Maria goes live on the defined channels. We monitor the initial interactions, measure key metrics such as response speed, transfer rate, satisfaction, and conversion, and specifically adjust the tonality, routing, and response quality. This transforms the MVP into a robust live operation with clear quick wins for the next expansion stage.
Phase 6 | Handover
Empowering Employees.
In this phase, we empower your team for the ongoing operation of Maria. We train departments and employees, hand over documentation on flows, data sources, roles, and KPI logic, and establish clear guidelines for maintenance, escalation, and further development. At the same time, we retain technical responsibility for 1st-level support – including maintenance, patches, and security and compatibility updates.

One click. Start with Maria.
Maria, a solution that not only looks good but also handles inquiries, supports processes, and tangibly relieves your team's workload.