What's possible in Maria Enterprise

Solution · Maria Enterprise

Maria Enterprise

The customized Frag-Maria solution for companies that want more than standard.

Maria Enterprise is designed for companies that don't think of chat, voice, telephony and, in the future, avatars in isolation, but as a connected AI infrastructure. When multiple teams, locations, brands, systems, or processes interact, more than a standard model is needed. That's exactly where Maria Enterprise comes in.

For complex requirements

Maria Enterprise is designed for companies that want to intelligently connect multiple channels, roles, teams, and systems.

Not just bigger

For Frag-Maria, Enterprise doesn't just mean more volume, but deeper integration, more governance, and a cleanly orchestrated AI architecture.

For companies with high standards

When chat, voice, telephony, avatar, processes, and systems need to come together, Maria Enterprise is the right level.

When standard is no longer enough

Maria Enterprise is aimed at companies that do not view communication, systems, and governance separately. The solution is ideal when multiple channels, different teams, locations, or brands interact and a robust AI infrastructure is required.

Orchestrate multiple channels simultaneously
Connect CRM, ERP, and shop systems
Develop internal and external use cases in parallel
Coordinate multiple brands or locations
Implement security, governance, and SLA
Strategically expand voice, telephony, and avatar

For Frag-Maria, Enterprise doesn't mean bigger. It means deeper.

System Integration

Maria Enterprise can dock where knowledge and processes already exist – in CRM, ERP, shop, or knowledge systems. This creates not an isolated bot, but a true operational extension.

Omnichannel Orchestration

Chat, voice, telephony, and, in the future, avatars are not managed in parallel, but built as a connected experience for customers and teams.

Governance & Control

Enterprise requires clear rules: roles, escalations, human-in-the-loop, security checks, auditability, and defined operating models.

What is possible with Maria Enterprise

Unlimited chats and calls

For companies with higher volume or multiple active use cases simultaneously.

Deep integrations

CRM, ERP, and shop connections for structured processes and context-based answers.

Outbound telephony

From reactive communication to active, orchestrated outreach with campaign logic.

Multi-Brand & Multi-Location

A common architecture for multiple brands, teams, locations, or countries.

Avatar Development

Maria as a visible brand persona for interactive touchpoints and the next evolutionary step.

Security Audits & SLA

For companies that need defined response times, security proofs, and resilient operational structures.

Why Enterprise?

Not because you want more features. But because you need more coherence.

The strongest enterprise projects don't arise from a desire for yet another AI function. They arise where communication, accessibility, knowledge access, and operational processes belong together. That's exactly where Maria Enterprise becomes a strategic solution.

  • More operational depth
  • More cross-channel control
  • Closer to the system
  • More control and governance
  • More future-proof for AI in the company

Example scenarios for Maria Enterprise

Multi-Brand Setup

Multiple brands with different tonalities, offerings, and processes under a common AI architecture.

International Rollout

Multiple markets, multiple languages, and different teams with a clean structure for knowledge and conversation logic.

Voice + Chat + Phone + Avatar

A company doesn't just want website chat, but a consistent experience across multiple digital and voice-based touchpoints.

Internal and external assistance simultaneously

Maria simultaneously supports customer dialogue, knowledge access, internal assistance roles, and structured service processes.

Not our language

"A larger package with more features"

Our stronger language

"The individual AI solution for companies that strategically want to connect chat, voice, telephony, and avatar."

Jointly evaluate Maria Enterprise

Let's examine which architecture, channels, and integrations make sense for your company. Maria Enterprise is not created from a template, but from your actual use case.