Live chat with Maria

ChatBot · Experience Live

Maria Live.

No demo. No script. Experience Maria as she works every day in real customer dialogues — competently, directly, and without interruption.

Maria is a digital employee for competent, personal customer inquiries. She supports first-level inquiries, qualifies concerns, provides guidance — and knows when to escalate. Around the clock, multilingual, trained for your company.

24/7
Available — even nights, weekends, holidays
98%
Error-free sessions in live operation
3'490
Conversations per month on average
4+
Languages: DE, FR, IT, EN and others

24/7 First-Level Support

Maria answers questions in the first step, provides orientation and manages requests smoothly — so your team can concentrate on what matters.

Multilingual & adaptive

Maria can be deployed multilingually and continuously develops through real dialogues, typical questions, and ongoing fine-tuning.

Today Chat. Tomorrow More.

The chat is not just a single tool — it's the basis for voice, automation, internal assistance, and future avatar solutions.

Experience in Dialogue

Chat directly with Maria now.

Ask real questions — about products, services, prices, the team, or how Maria would work in your company.

This is how you experience Maria in real action — not as a slide, but in dialogue.

What Maria can do in chat

More than just answering — Maria accompanies the entire decision-making process.

🧠
Context-based conversation
Maria remembers the conversation history and responds contextually — no restarting, no repeating, real conversation.
🛍️
Product consultation & purchase assistance
Maria segments needs, shows suitable products, explains differences, and guides to the purchase decision — without pressure.
🔍
Knowledge-based answers
Maria relies on your product knowledge, FAQs, processes, and policies — precise, consistent, without improvisation.
📅
Appointment scheduling
Books directly in chat — with calendar sync and automatic confirmation. No email ping-pong, no callback needed.
🤝
Intelligent escalation
Maria knows when a human needs to take over — and hands over with full conversation context, without loss of information.
🌍
Automatic language detection
Maria recognizes the user's language and responds accordingly — DE, FR, IT, EN as standard, others on request.
🔗
System integration
Connection to CRM, order systems, ERP and shop platforms. Maria retrieves live data — stock levels, order status, customer data.
📊
Lead capture & qualification
Every conversation is analyzed structurally. Concerns, contact data, and buying signals are recorded and passed on to the team.
📈
Continuous learning
Every conversation generates training data. After each sprint, Maria becomes more precise — response quality and conversation management continuously improve.

Maria Chat vs. traditional support

What the difference means in everyday life.

Criterion
Traditional
Maria Chat
Availability
Office hours
24/7 ✔
Response time
Minutes to hours
Instant ✔
Parallel conversations
Limited
Unlimited ✔
Multilingualism
Complex
Automatic ✔
Consistent quality
Varies
Always consistent ✔
Conversation documentation
Manual
Automatic ✔
Lead capture
Team dependent
Structured ✔
Scalability
Personnel effort
Instant ✔

Maria doesn't just answer inquiries. She guides decisions. The difference is not in the technology — but in Maria's ability to read context, qualify, and lead conversations in a structured way. This is not a search box. This is customer dialogue.

What to expect in the dialogue

Test Maria with real questions from your daily life.

💬
Dialogue capability
How naturally Maria takes questions, asks follow-ups, and leads first-level conversations in a structured way.
🎯
Practical relevance
How Maria behaves in real support situations, product questions, and recurring issues.
🔒
Limits & Escalation
How Maria handles off-topic questions, knowledge gaps, and complex requests — without interruption.
🚀
Scalability
How the chat can be further developed as a basis for voice, avatar, automation, and internal assistance.
🧩
Integration
How Maria interacts with Shopify, CRM, ERP, and other systems — and uses data in real time.
🌍
Multilingualism
Write to Maria in Bulgarian, English, or French — and experience how she replies seamlessly.

How a chat conversation with Maria works

01
Incoming Request
Maria replies instantly — no waiting, no opening hours, on any device and in any language.
02
Understand & Qualify
Maria reads the context, asks clarifying questions if necessary, and qualifies the request — before responding.
03
Respond or Escalate
She handles standard requests herself. If necessary, she escalates structured to your team — with a complete conversation log.
04
Document & Learn
Every conversation is evaluated. Requests, gaps, and buying signals are fed back — Maria improves.

Important Note

Maria is — depending on her knowledge level and application area — still in learning mode. Answers may occasionally be incomplete or not yet perfect. This is precisely why this live chat is valuable: It shows Maria not as a slide, but in real dialogue — with strengths, learning curve, and everything that makes a digital employee who gets better every day.

Maria in your company.
30-minute use case scan — free, non-binding, concrete.
We'll show you how Maria would work in your company.
Request a consultation →