{"product_id":"chatbot-voicebot-business-modell-frag-maria","title":"Chat AI | Business Model","description":"\u003ch2\u003eFrag-Maria for Website, Shop \u0026amp; Incoming Inquiries\u003c\/h2\u003e\n\u003cp\u003eFrag-Maria's ChatBot brings brand-compliant AI communication directly to your website and shop. Maria doesn't just answer inquiries; she guides customers, structures requests, and ensures digital accessibility with \u003cstrong\u003eChat AI and Voice Mode\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-start=\"435\" data-end=\"774\"\u003eWith the \u003cstrong data-start=\"443\" data-end=\"463\"\u003eChatBot\u003c\/strong\u003e, your company gains a digital employee who is available 24\/7 and professionally handles customer dialogue. Maria answers questions on your website and in your shop, assists with service inquiries, supports purchasing decisions, and accepts incoming inquiries via voice.\u003c\/p\u003e\n\u003cp data-start=\"776\" data-end=\"1090\"\u003eThe product is designed for companies that don't want to leave digital communication to chance. Instead of a generic chatbot, Maria works with a \u003cstrong data-start=\"932\" data-end=\"970\"\u003ebrand persona and tonality profile\u003c\/strong\u003e. This creates an appearance that matches your brand and doesn't fob off customers with standard phrases.\u003c\/p\u003e\n\u003cp data-start=\"1092\" data-end=\"1395\"\u003eThanks to the integrated \u003cstrong data-start=\"1114\" data-end=\"1146\"\u003eHuman-in-the-Loop escalation\u003c\/strong\u003e, complex cases can be seamlessly handed over to your team. At the same time, the multilingual orientation in \u003cstrong data-start=\"1259\" data-end=\"1309\"\u003eGerman, French, Italian, and English\u003c\/strong\u003e ensures that Maria can be used professionally in a broader market. Further languages are possible.\u003c\/p\u003e\n\u003cp data-start=\"1397\" data-end=\"1578\"\u003eThe \u003cstrong data-start=\"1401\" data-end=\"1421\"\u003eChatBot\u003c\/strong\u003e with \u003cstrong\u003eVoice Mode\u003c\/strong\u003e is thus the ideal entry point for companies looking to build consulting, service, and digital accessibility intelligently, brand-appropriately, and scalably.\u003c\/p\u003e\n\u003ch2 data-end=\"1387\" data-start=\"1336\" data-section-id=\"1rqywib\"\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cstrong data-start=\"1801\" data-end=\"1851\"\u003eIncluding Automations via External Tools\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong data-start=\"1801\" data-end=\"1851\"\u003e\u003cmeta charset=\"utf-8\"\u003eNot just answers. Also initiate processes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDepending on the setup, Maria can not only answer questions but also directly trigger defined follow-up processes. This turns a conversation into a concrete next step.\u003c\/p\u003e\n\u003cul data-end=\"2600\" data-start=\"1477\"\u003e\n\u003cli data-end=\"1635\" data-start=\"1477\" data-section-id=\"1824eki\"\u003e\u003cstrong data-end=\"1519\" data-start=\"1479\"\u003eCalendar entries and appointment bookings\u003c\/strong\u003e\u003cbr data-end=\"1522\" data-start=\"1519\"\u003eMaria can record appointments, prepare booking requests, or directly transfer them to calendar and booking tools.\u003c\/li\u003e\n\u003cli data-end=\"1797\" data-start=\"1637\" data-section-id=\"fdnz2l\"\u003e\u003cstrong data-end=\"1674\" data-start=\"1639\"\u003eLead capture and CRM transfer\u003c\/strong\u003e\u003cbr data-end=\"1677\" data-start=\"1674\"\u003eContact details, interests, and conversation content can be structured and passed on to CRM or sales processes.\u003c\/li\u003e\n\u003cli data-end=\"1924\" data-start=\"1799\" data-section-id=\"1r0pm6g\"\u003e\u003cstrong data-end=\"1833\" data-start=\"1801\"\u003eTicket creation in service\u003c\/strong\u003e\u003cbr data-end=\"1836\" data-start=\"1833\"\u003eService requests can be directly transferred as tickets or cases to external systems.\u003c\/li\u003e\n\u003cli data-end=\"2093\" data-start=\"1926\" data-section-id=\"xsidq2\"\u003e\u003cstrong data-end=\"1967\" data-start=\"1928\"\u003eNotifications to internal teams\u003c\/strong\u003e\u003cbr data-end=\"1970\" data-start=\"1967\"\u003eMaria can forward defined information to sales, support, or other teams, e.g., via email, Slack, or Teams.\u003c\/li\u003e\n\u003cli data-end=\"2271\" data-start=\"2095\" data-section-id=\"a1sps5\"\u003e\u003cstrong data-end=\"2125\" data-start=\"2097\"\u003eWorkflow automation\u003c\/strong\u003e\u003cbr data-end=\"2128\" data-start=\"2125\"\u003eStandard processes such as approvals, callback requests, form submissions, or tasks can be initiated via external automation tools.\u003c\/li\u003e\n\u003cli data-end=\"2427\" data-start=\"2273\" data-section-id=\"vspd9v\"\u003e\u003cstrong data-end=\"2315\" data-start=\"2275\"\u003eTriggering documents and information\u003c\/strong\u003e\u003cbr data-end=\"2318\" data-start=\"2315\"\u003eDepending on the setup, confirmations, links, documents, or follow-up information can be sent automatically.\u003c\/li\u003e\n\u003cli data-end=\"2600\" data-start=\"2429\" data-section-id=\"abw9xe\"\u003e\u003cstrong data-end=\"2463\" data-start=\"2431\"\u003eEscalations with system logic\u003c\/strong\u003e\u003cbr data-end=\"2466\" data-start=\"2463\"\u003eIf a case becomes complex, Maria can not only hand it over to humans but also prepare this handover cleanly on the system side.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"1397\" data-end=\"1578\"\u003eThis is included:\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eUp to 5,000 chats\u003c\/strong\u003e per month\u003c\/li\u003e\n\u003cli data-end=\"2768\" data-start=\"2749\" data-section-id=\"t0lnjn\"\u003eSetup included\u003c\/li\u003e\n\u003cli data-end=\"2809\" data-start=\"2769\" data-section-id=\"1ab74i9\"\u003eUpdates during the contract period\u003c\/li\u003e\n\u003cli data-end=\"2852\" data-start=\"2810\" data-section-id=\"6f4b5l\"\u003eChat AI on your website and in the shop\u003c\/li\u003e\n\u003cli data-end=\"2891\" data-start=\"2853\" data-section-id=\"mei5k1\"\u003eVoice Mode for incoming inquiries\u003c\/li\u003e\n\u003cli data-end=\"2928\" data-start=\"2892\" data-section-id=\"11g7iwc\"\u003eBrand persona \u0026amp; tonality profile\u003c\/li\u003e\n\u003cli data-end=\"2966\" data-start=\"2929\" data-section-id=\"x9a6xw\"\u003eMultilingual in DE \/ FR \/ IT \/ EN\u003c\/li\u003e\n\u003cli data-end=\"2999\" data-start=\"2967\" data-section-id=\"5trok5\"\u003eHuman-in-the-Loop escalation\u003c\/li\u003e\n\u003cli data-end=\"3122\" data-start=\"3000\" data-section-id=\"d0279e\"\u003eUp to 3 \u003cstrong data-end=\"3120\" data-start=\"3002\"\u003eautomations via external tools\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli data-end=\"3138\" data-start=\"3123\" data-section-id=\"myumi2\"\u003eGDPR ready\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSuitable for:\u003c\/h3\u003e\n\u003cp data-start=\"1935\" data-end=\"1989\"\u003e\u003cmeta charset=\"utf-8\"\u003eThe ChatBot with Voice Mode is the ideal entry point for companies that want to build consulting, service, and digital accessibility in a brand-appropriate, intelligent, and scalable way.\u003c\/p\u003e\n\u003cul data-start=\"1990\" data-end=\"2322\"\u003e\n\u003cli data-section-id=\"9wmwuh\" data-start=\"1990\" data-end=\"2047\"\u003eMaking your \u003cstrong\u003ewebsite\u003c\/strong\u003e and \u003cstrong\u003eshop\u003c\/strong\u003e smarter\u003c\/li\u003e\n\u003cli data-section-id=\"1u1va99\" data-start=\"2048\" data-end=\"2123\"\u003e\u003cstrong\u003eAnswering recurring questions automatically\u003c\/strong\u003e and in a brand-appropriate manner\u003c\/li\u003e\n\u003cli data-section-id=\"19cvmkd\" data-start=\"2124\" data-end=\"2191\"\u003e\u003cstrong\u003eDigitally guiding\u003c\/strong\u003e customers at the right moment\u003c\/li\u003e\n\u003cli data-section-id=\"o4v2wb\" data-start=\"2192\" data-end=\"2242\"\u003eStructuring \u003cstrong\u003eservice requests\u003c\/strong\u003e more effectively\u003c\/li\u003e\n\u003cli data-section-id=\"qgs10p\" data-start=\"2243\" data-end=\"2322\"\u003e\u003cmeta charset=\"utf-8\"\u003eEntering Conversational AI professionally with Chat and Voice Mode\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eMinimum term \u0026amp; price\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e12 months\u003c\/li\u003e\n\u003cli\u003eBilled monthly\u003c\/li\u003e\n\u003cli\u003eThe price is for one month, VAT included\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Frag-Maria","offers":[{"title":"Default Title","offer_id":57961653109120,"sku":"S-00001","price":899.0,"currency_code":"CHF","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3378\/4448\/files\/Chat_Ai-Frag-Maria-Advanced-Modell.png?v=1778931609","url":"https:\/\/frag-maria.ai\/en\/products\/chatbot-voicebot-business-modell-frag-maria","provider":"Frag-Maria","version":"1.0","type":"link"}