{"product_id":"chatbot-ki-telefonie-connect","title":"Connect AI – Chat and Telephony","description":"\u003ch2\u003eChatbot \u0026amp; AI Telephony by Frag-Maria\u003c\/h2\u003e\n\u003cp\u003eWith \u003cstrong data-end=\"510\" data-start=\"484\"\u003eChatbot \u0026amp; AI Telephony\u003c\/strong\u003e, Frag-Maria Connect combines digital customer communication on websites, shops, and telephones. Maria answers inquiries in chat, assists with purchasing decisions, handles incoming calls, and ensures brand-appropriate accessibility across multiple channels.\u003c\/p\u003e\n\u003ch3\u003eProduct Description:\u003c\/h3\u003e\n\u003cp data-end=\"997\" data-start=\"788\"\u003e\u003cstrong data-end=\"829\" data-start=\"788\"\u003eChatbot \u0026amp; AI Telephony with Frag-Maria\u003c\/strong\u003e combines two central components of modern customer communication into one solution: \u003cstrong data-end=\"919\" data-start=\"908\"\u003eChat AI\u003c\/strong\u003e for websites and shops, and \u003cstrong data-end=\"959\" data-start=\"947\"\u003eVoice AI\u003c\/strong\u003e for incoming telephone inquiries.\u003c\/p\u003e\n\u003cp data-end=\"1405\" data-start=\"999\"\u003e\u003cstrong\u003eMaria assists customers exactly where questions arise, decisions are prepared, or support needs to be quickly available\u003c\/strong\u003e. In chat, she answers concerns, structures service cases, and helps with digital consultation. Via AI telephony, she takes incoming calls, recognizes speech in real-time, interprets requests, and responds in natural, brand-appropriate language.\u003c\/p\u003e\n\u003cp data-end=\"1714\" data-start=\"1407\"\u003eEspecially in companies where teams cannot always be simultaneously available for chat, website, and telephone, this combined product provides real relief. Maria ensures that digital communication does not run in isolated channels but functions as a cohesive experience.\u003c\/p\u003e\n\u003cp data-end=\"1999\" data-start=\"1716\"\u003eThrough \u003cstrong data-end=\"1754\" data-start=\"1722\"\u003eHuman-in-the-Loop Escalation\u003c\/strong\u003e, complex cases can be seamlessly handed over to your team. At the same time, the interplay of chat and voice creates valuable data for the further development of your digital customer journey – right up to the avatar as the next evolutionary step.\u003c\/p\u003e\n\u003ch3 data-start=\"1397\" data-end=\"1578\"\u003eThis includes:\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eUp to 5,000 chats\u003c\/strong\u003e per month\u003c\/li\u003e\n\u003cli data-section-id=\"t0lnjn\" data-start=\"2749\" data-end=\"2768\"\u003eSetup included\u003c\/li\u003e\n\u003cli data-section-id=\"1ab74i9\" data-start=\"2769\" data-end=\"2809\"\u003eUpdates during the contract period\u003c\/li\u003e\n\u003cli data-section-id=\"6f4b5l\" data-start=\"2810\" data-end=\"2852\"\u003eChat AI on your website and in the shop\u003c\/li\u003e\n\u003cli data-section-id=\"mei5k1\" data-start=\"2853\" data-end=\"2891\"\u003eVoice Mode for incoming inquiries\u003c\/li\u003e\n\u003cli data-section-id=\"11g7iwc\" data-start=\"2892\" data-end=\"2928\"\u003eBrand persona \u0026amp; tonality profile\u003c\/li\u003e\n\u003cli data-section-id=\"x9a6xw\" data-start=\"2929\" data-end=\"2966\"\u003eMultilingual in DE \/ FR \/ IT \/ EN\u003c\/li\u003e\n\u003cli data-section-id=\"5trok5\" data-start=\"2967\" data-end=\"2999\"\u003eHuman-in-the-Loop Escalation\u003c\/li\u003e\n\u003cli data-section-id=\"d0279e\" data-start=\"3000\" data-end=\"3122\"\u003eUp to 3\u003cstrong data-start=\"3002\" data-end=\"3120\"\u003e automations via external tools\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli data-section-id=\"myumi2\" data-start=\"3123\" data-end=\"3138\"\u003eGDPR ready\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\n\u003cli data-end=\"2153\" data-start=\"2120\" data-section-id=\"18bcqdx\"\u003eUp to\u0026nbsp;\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e1,200 inbound calls\u003c\/strong\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e per month\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-end=\"2153\" data-start=\"2120\" data-section-id=\"18bcqdx\"\u003eUp to\u0026nbsp;\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e3,000 inbound minutes\u003c\/strong\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e per month\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-end=\"2153\" data-start=\"2120\" data-section-id=\"18bcqdx\"\u003e\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e3\u003c\/strong\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e phone numbers\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-end=\"2153\" data-start=\"2120\" data-section-id=\"18bcqdx\"\u003e\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e3\u003c\/strong\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e calendar integrations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-end=\"2153\" data-start=\"2120\" data-section-id=\"18bcqdx\"\u003e\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e25+\u003c\/strong\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e languages\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-end=\"2153\" data-start=\"2120\" data-section-id=\"18bcqdx\"\u003e\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e3\u003c\/strong\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e concurrent calls\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-end=\"2153\" data-start=\"2120\" data-section-id=\"18bcqdx\"\u003e\u003cstrong style=\"color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003eOutbound\u003c\/strong\u003e\u003cspan style=\"color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e calls \u0026amp; campaigns\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-end=\"2153\" data-start=\"2120\" data-section-id=\"18bcqdx\"\u003eReal-time\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e speech recognition\u003c\/strong\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e \u0026amp; interpretation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-end=\"2153\" data-start=\"2120\" data-section-id=\"18bcqdx\"\u003e\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003eNatural\u003c\/strong\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e, human-sounding \u003c\/span\u003e\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003eresponses\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli data-end=\"2153\" data-start=\"2120\" data-section-id=\"18bcqdx\"\u003e\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003eSeamless handover\u003c\/strong\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e for complex cases\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-end=\"2153\" data-start=\"2120\" data-section-id=\"18bcqdx\"\u003e\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003eBrand-adapted tonality\u003c\/strong\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e \u0026amp; language\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-end=\"2153\" data-start=\"2120\" data-section-id=\"18bcqdx\"\u003e\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003eOwn SIP Trunk - \u003c\/strong\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003eIP-enabled telephone system\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-end=\"2153\" data-start=\"2120\" data-section-id=\"18bcqdx\"\u003e\u003cstrong style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\" data-end=\"2707\" data-start=\"2645\"\u003eValuable training data for the further development of Maria\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSuitable for:\u003c\/h3\u003e\n\u003cp data-end=\"2779\" data-start=\"2731\"\u003eThis product is suitable for companies that:\u003c\/p\u003e\n\u003cul data-end=\"3196\" data-start=\"2780\"\u003e\n\u003cli data-end=\"2840\" data-start=\"2780\" data-section-id=\"7ld4vt\"\u003e\u003cstrong data-end=\"2820\" data-start=\"2782\"\u003ewant to combine chat and telephony in one solution\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli data-end=\"2926\" data-start=\"2841\" data-section-id=\"1jfe18w\"\u003ewant to professionally guide customers on their website, shop, and over the phone\u003c\/li\u003e\n\u003cli data-end=\"2989\" data-start=\"2927\" data-section-id=\"155g6d4\"\u003ewant to intelligently automate recurring inquiries\u003c\/li\u003e\n\u003cli data-end=\"3049\" data-start=\"2990\" data-section-id=\"1ii66br\"\u003ewant to improve their company's accessibility\u003c\/li\u003e\n\u003cli data-end=\"3129\" data-start=\"3050\" data-section-id=\"1czvzis\"\u003ewant to ensure a brand-appropriate presence in writing and speech\u003c\/li\u003e\n\u003cli data-end=\"3196\" data-start=\"3130\" data-section-id=\"10eyle7\"\u003ewant to digitally scale service, consulting, and pre-qualification\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eMinimum Term \u0026amp; Price\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e12 months\u003c\/li\u003e\n\u003cli\u003eBilled monthly\u003c\/li\u003e\n\u003cli\u003eThe price is for one month, VAT included\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Frag-Maria","offers":[{"title":"Default Title","offer_id":57962124247424,"sku":"S-00003","price":1050.0,"currency_code":"CHF","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3378\/4448\/files\/Chat_Voice_AI_Produkt_Hauptbild_e431e69a-97ae-4215-a269-d94ca63a1ce3.png?v=1778931609","url":"https:\/\/frag-maria.ai\/en\/products\/chatbot-ki-telefonie-connect","provider":"Frag-Maria","version":"1.0","type":"link"}